YouCam cannot work properly on my PC. What can I do?

First, make sure your PC has a webcam and that it is connected properly. CyberLink YouCam cannot function without the webcam.
Then if you have searched the YouCam website, system requirements, knowledge base (FAQ), user’s guide and have checked for YouCam software updates, but still can't find an answer, please contact CyberLink Technical Support.

Note: Before contacting Technical Support, please prepare and include the information listed here. The more info you provide, the more we can understand your issue and better service will be provided.