CyberLink Logo

CyberLink Support

Back

The error "YouCam has encountered a problem and needs to close." displays and YouCam 6 crashes when I close the Library window under Windows XP. What can I do?

 

Symptom

You are using CyberLink YouCam 6 in Windows XP. After clicking the [x] button in the Library window to close YouCam, the program crashes and displays the error "YouCam has encountered a problem and needs to close.".

 

Solution

Please download Microsoft .NET Framework 3.5 by performing a Windows Update or download it from the link below:

 

Find More Resources

Was this page helpful?