I am experiencing problems activating my perpetual product with a product key. Why?

If you encounter issues activating your product using a product key, the possible reasons could be:

• Typo in the product key:
  Please be aware that the letters B, S, Z, and O are often mistaken for the numbers 8, 5, 2, and 0. Make sure you have entered the correct product key.
• Administrator privileges.
  Ensure your Windows user account has administrator privileges.
• Internet Connection
  • Ensure you are connected to the internet before attempting to activate your product without using additional proxy or VPN connection that might redirect or block the Internet connection of CyberLink software.
  • In old versions of CyberLink software, the online software activation might no longer be feasible because it’s not compliant with the latest security specifications that are required on the Internet. Click here for details.

Still having problems activating your product?
If you are still experiencing activation problems with our products, please contact us and provide the following information for verification.

• Proof of purchase
• Screenshot of the error message at full screen

Note:
Please be aware that auction websites are not authorized resellers. If you purchased the software from such a platform and encounter any issues with its use or activation, please contact the seller for assistance.