CyberLink Logo

CyberLink Support

Back

What can I do if Power2Go closes unexpectedly when launching or while in use after installing Windows Update KB5124010?

After installing the Windows Update KB5124010, issues have been reported where Power2Go may close unexpectedly when launching or while in use.

If you experience these issues, please uninstall KB5124010 and refrain from installing this update for the time being.

How to uninstall a Windows Update:
https://support.microsoft.com/en-us/windows/deployment/updates-lifecycle/how-to-uninstall-a-windows-update

Find More Resources

Was this page helpful?
What can I do if Power2Go closes unexpectedly when launching or while in use after installing Windows Update KB5124010?