Why can't I get any audio when using PowerVCR II ?

(1) Please make sure that your capture card is supported by PowerVCRII. You may find the support list on our web site. http://www.gocyberlink.com/stat/product-tutorial/enu/powervcr/hardware_compatability.jsp

(2) Please check the audio cable connection with your capture card. (3) Please check the audio setting in your OS. (a) Check the OS setting on audio as below:

Please check your Windows(OS) as the following directions : Start -> Programs -> Accessories -> Entertainment -> Volume Control And it will show a dialogue Windows : Options -> Properties -> Playback -> ok, and then it will show a dialogue windows in this one, please check every options.

After finished this, back to the Options -> Properties, and choice "Recording "-> ok, and check every options. After the above action, please check "Line in " Select option if your Composite-video jack and S-video jack connect in "Line in ". If you connect in "MIC ", then please check "MIC " Select option. (b) Run PowerVCRII --> System Setting --> Recording/Advanced -->Recording Options --> Please enable "Record both video and audio