How long are chat messages and photo/video/document files kept in a U Messenger chat room or group?

For the U Messenger Pro* subscribers, the chat messages and photo/video/document files that are sent in chat rooms will be kept for 5 years.

For other plan subscribers and U Messenger Basic (free) version users, the chat messages and files were previously kept for 3 months. However, from Sep, 2022, the chat messages will be kept for 15 days, while the photo/video/document files that are sent in chat rooms will be kept for 7 days.

You can check your current membership and subscription plan here by signing in to your U account on the U website.

Note: * The U Messenger Pro subscription is not the same as U Meeting/Webinar Pro. It is only included in the U Enterprise plan as a premium and optional feature. If you want to have the U Messenger Pro features, please contact our sales team to subscribe to the package of the U Enterprise plan and the premium feature.