CyberLink Support

I received the error message “Failed to Burn the Disc” while burning photos and video files to DVD. Why?

Q: I received the error message “Failed to Burn the Disc” while burning photos and video files to DVD. Why?

Please visit our website ( https://www.cyberlink.com/multi/download/patches_5_en_US.html ) to download the latest update file. Please update the firmware of your DVD burning drive.

Please visit our website (https://www.cyberlink.com/multi/download/patches_5_en_US.html) to download the latest update file.
Please update the firmware of your DVD burning drive.