Why LabelPrint can't recognize my LightScribe media?
If your system does not seem to recognize the media as LightScribe media, take the following steps.
1. Make sure the disc is a LightScribe-enabled disc. LightScribe media will have the LightScribe logo in the inner hub area. There will also be visible control features inside, and adjacent to, the
coated label area.
2. Make sure the disc is properly oriented in the drive. The label side, which contains a special coating, should be face down in the drive.
3. Clean the center area (hub) of the disc. Use a lint-free cloth to wipe the hub area and remove any dirt or smudges that may be covering the control features.
4. If these steps do not fix the problem, try another LightScribe disc.
1. Make sure the disc is a LightScribe-enabled disc. LightScribe media will have the LightScribe logo in the inner hub area. There will also be visible control features inside, and adjacent to, the
coated label area.
2. Make sure the disc is properly oriented in the drive. The label side, which contains a special coating, should be face down in the drive.
3. Clean the center area (hub) of the disc. Use a lint-free cloth to wipe the hub area and remove any dirt or smudges that may be covering the control features.
4. If these steps do not fix the problem, try another LightScribe disc.
