What can I do if I can't watch a U webinar?

If you are not able to view a U webinar, please check the following:

• The device's internet connection is normal.
• The webinar URL or event ID is correct.
• The webinar is not full.
• If you are using Google Chrome to access the webinar, make sure your Chrome is updated to the latest version.

If there is still a problem, you can try to use another device to access the webinar or contact the support team.