What can I do if I can't join a U meeting?

If you are not able to join a U meeting, please check the following:

• U Messenger is updated to the latest version.
• The device's internet connection is normal.
• The meeting URL or ID is correct.
• The meeting room is not full.
• If you are using Google Chrome to access the meeting, make sure your Chrome is updated to the latest version.

If there is still a problem, you can contact the meeting host to open a new meeting room or contact the support team.