I received a message that shows my activation key is incorrect when I enter it during the installation process. What can I do?

Please ensure you have a valid activation key and that you entered it correctly. If you are trying to install an upgrade version that you purchased, you will need the previous YouCam version installed first before you can the install upgrade version.

Note: If you still can’t resolve the problem, you can contact CyberLink Technical Support. Before contacting Technical Support, please prepare and include the information listed here. The more info you provide, the more we can understand your issue and better service will be provided.